What sets Energy Solution Centre apart from most solar companies is a dedicated Service and Electrical team that stays with you long after your system is installed. We do not hand you a manual and disappear. Our service team is here to help you get the best performance out of your system for years to come.
If something needs attention — whether it is an inverter alert, a drop in generation, a warranty question, or an electrical issue at your property — you have a direct line to a team that already knows what was installed and how it was configured. Our Service Co-ordinators will be in touch within 72 hours of any service request, and our current service turnaround time is approximately 4 weeks.
We also provide self-help resources for our most popular solar and battery systems, including user manuals, quick troubleshooting guides, and direct links to manufacturer warranty claim portals. For many common questions, these resources can give you an answer immediately without waiting for a service call.
If you have feedback on your installation or service experience, good or bad, we want to hear it. Every piece of feedback is reviewed by our customer service team, and a representative will respond within 72 hours.